Institutional & GME Coaching for Healthcare Teams
“As a Family Medicine physician and co-director of Primary Care as well as a mom of two young kids, with a commute, and a partner who also has a demanding job, I may have left a job I love if it weren’t for my physician coaching and development work with Dr. Mahoney .”
- Dr. Samara Nebendzahl, Sutter East Bay Medical Director & Wellness Lead
Evidence-based coaching for physicians, residents, and fellows are designed to reduce burnout, strengthen culture, and support sustainable performance in real-world medicine.
After twenty years of leading physician wellness in a large healthcare organization, I can confidently say this: mindset + mindfulness work is the one intervention that actually changes the physician experience in the long term.
Not because healthcare is easy—but because physicians can’t wait for the system to change before they learn how to work with their own physiology, patterns, and pressure.
Who are these programs for?
GME leaders supporting residents and fellows (and the faculty who teach them)
Wellness directors and medical group leaders who want a scalable, high-impact intervention
Institutions investing in physician engagement, retention, and leadership sustainability
If your clinicians are overfunctioning, over-responsible, and running on adrenaline—this work meets them where they are and gives them tools that translate back into the next day of clinic and call.
What Coaching Is (and Why It Works)
Coaching is an effective, high-quality, cost-effective, evidence-based intervention designed to lessen burnout and emotional exhaustion and improve quality of life.
It helps reduce burnout, anxiety, shame, imposter syndrome, guilt, over-responsibility, and toxic independence—so physicians can take better care of themselves, their families, and their patients.
Most importantly: coaching isn’t about escaping medicine.
It’s about practicing medicine in a healthier, more humane, sustainable way—by supporting both mindset and physiology.
What is Coaching Like?
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“Coaching is an incredible value - we need more of this as physicians, and as humans.”
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“The tools I learned apply to so many areas of work and life. I am already seeing a difference in myself and my interactions.”
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“The way Jessie communicates helps you understand the root of your issues and frustrations and makes solutions and changes feel simple to implement.”
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“Jessie reframed situations that allowed me to see things in a different light and invite peace and compassion into situations that initially felt stuck and hopeless. I feel ten times more resilient to the stresses of being a doctor “
Wellness That Works
The way we were taught to think during professional training helps us complete the arduous process of training, but it also makes it challenging to enjoy sustainable, satisfying, “well” careers.
These trained thought patterns add to the stress and distress of working in a broken system. They seep into our personal lives, our parenting, and our intimate relationships.
It’s challenging to find offerings that feel meaningful rather than performative—especially for exhausted clinicians who have heard many well-intended but misguided solutions. This work is grounded in what’s true about healthcare right now, honest about challenges on all sides, and oriented toward what actually helps.
“Jessie is a fabulous facilitator - She is truly a deep, wise, curious, brilliant teacher.”
- TPMG San Rafael, APIC, ICU MD
Coaching Programs for Teams, Institutions & GME
You can bring this work to your organization in a few different ways:
Topic-Based Virtual Coaching Programs (for teams and cohorts)
It’s simple, easy, and quick for me to create an effective virtual coaching program for any institution, anywhere.
Coaching Programs for Fellows and Residents (GME cohorts)
Designed to reduce emotional exhaustion, normalize what’s real, and build a shared language + practical tools that improve communication, resilience, and culture.
Sponsored Coaching for Physicians (targeted investment)
Sponsor coaching for physician leaders, new physicians, struggling physicians, or mid-career physicians.
Leadership Development Workshops for departments, women in medicine programming and divisions)
A focused skills-and-frameworks experience that supports sustainable leadership, not more “push harder” energy.
What Changes After Coaching
After coaching, your team members, fellows and/or residents have:
A shared language for what’s happening beneath the surface and more compassion for each other
Practical tools to support nervous system regulation and sustainable performance
Perspective-shifting frameworks that get carried back into clinical culture the next day
A felt sense of collegiality, community, and being valued
“Well” teams are more productive. They function with more ease and efficiency—and provide higher quality care.
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“Dr. Mahoney helped me understand my professional goals and how they align with, rather than compete with, my personal goals. She listened to my very specific concerns and helped me outline a plan for work that was achievable. “ - ANESTHESIOLOGIST
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“If you are burned out, tired, or need any coaching and reframing, Jessie is mind-blowingly amazing." - ER MD
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“When I started coaching I felt like I had to save myself or be a doctor. Now I can take care of myself AND do my job well.” - ONCOLOGY
My Coaching Style
I blend coaching, physiology, psychology, mindfulness, and strategy in a grounded, compassionate way. I offer perspective-shifting frameworks and an abundance of concrete and genuinely doable tools.
Many physicians come to me after trying other coaching programs that didn’t take them where they wanted to go. In this work, physicians feel seen and safe—and they gain practical tools that create real, meaningful shifts.
Organizations who have already brought this work to their team
Some of the organizations who have brought virtual coaching to their teams include the American College of Cardiology, Sutter East Bay Medical Group)and the Medical University of South Carolina.
Evidence Supporting the Efficacy of Physician Coaching in Improving Quality of Life and Decreasing Physician Burnout
About Dr. Jessie Mahoney
Dr. Mahoney is a wellness expert and advocate. She is an experienced certified with multiple coaching certifications. She is a board-certified pediatrician and former institutional physician leader with over 20 years of experience leading physician wellness at The Permanente Medical Group/Kaiser Permanente.
In 2019, She left TPMG to create Pause & Presence—leading coaching and wellness programs to support physicians all over the world to be able to have sustainable, satisfying careers in medicine. She has coached more than 1,000 physicians and physician leaders across the United States and Canada over the last 6 years.
She is a graduate of UCSF Medical School and Dartmouth College.
Arrange a Planning Meeting
I always like to connect (virtually or by phone) to clarify:
the current challenges on your team
your current team culture
outcomes you’re hoping for (engagement, retention, connection, leadership, sustainability)
the best format (workshop series, team cohort coaching, GME cohort coaching, add-on CME)
logistics: location, size, budget range, and timing
Looking forward to talking to you soon.